Job Description
✅ Job Title
Test Engineer 2 (Salesforce)
📍 Location
Kolkata, West Bengal, India
🏢 Company
Hyland Software
🕒 Employment Type
Full-Time
💼 Department
Information Systems
Hyland Software is seeking an experienced Test Engineer 2 to join our Information Systems team in Kolkata. This role focuses on building and supporting test automation across our internal lead-to-cash applications, including Salesforce. The ideal candidate will be responsible for developing and maintaining complex integration, functional, and non-functional tests, as well as contributing to automated test frameworks to ensure the delivery of high-quality software products.
🧩 Key Responsibilities
Test Development
Develop and maintain complex integration, functional, and non-functional tests, and automated test frameworks across teams to ensure holistic software quality.
Delivery Pipeline Implementation
Lead and maintain the implementation of the delivery pipeline, including test automation frameworks, build environments, test environments, and security.
System Verification
Lead the verification of system functionality by executing complex automated and manual tests, analyzing results, and providing recommendations.
Performance Metrics Management
Create and manage performance metrics, defects/enhancements, test cases, and test results within the team.
Consulting Services
Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and best practice knowledge; identify and implement better test tools and automation methodologies.
Test Results Analysis
Analyze and report test results and monitor trends over time; provide guidance to teams to continuously improve.
Production Issue Research
Research complex escalations for production issues or software issues to ensure application stability.
Code Reviews
Complete complex peer code reviews for test automation code and incorporate feedback into automated tests.
Standards and Processes Leadership
Influence and lead on standards and processes of the team and events, including planning, work estimation, peer reviews, and test design.
Automated Test Design
Assess the business value and broader impact of software changes when designing automated tests; contribute to the prioritization of the team backlog.
Compliance
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.
🎓 Qualifications & Skills
Educational Requirements:
Degree
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
Experience:
Years of Experience
3 to 6 years of experience in software testing and quality assurance.
Technical Skills:
Test Lifecycle
Experience with all phases of the test lifecycle.
Testing Tools & Methodologies
Proficiency in software application testing tools, methodologies, and process frameworks.
Automation & CI Tools
Experience with test automation and continuous integration tools.
Documentation
Experience documenting standards, practice guidelines, and/or standards.
Test Design
Significant experience with test design.
Source Control Systems
Proficiency in using source control systems.
Development Platforms
Experience in development on Windows/Linux platforms.
Scripting Tools
Significant experience with multiple scripting tools.
Build Environments & Delivery Pipelines
Significant experience with build environments and delivery pipelines.
Programming/Scripting
Significant experience with programming or scripting.
Database Technology
Experience with database technology.
Agile Frameworks
Experience with Agile frameworks.
Regression Testing
Demonstrated experience with regression testing.
Soft Skills:
Communication
Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
Organizational Skills
Strong organizational, multi-tasking, and time management skills.
Collaboration
Strong collaboration skills applied successfully within the team and with all levels of employees in other areas.
Critical Thinking
Strong critical thinking and problem-solving skills.
Leadership
Good leadership, sound judgment, and business acumen skills.
Innovation
Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions.
Self-Motivation
Self-motivated with the ability to manage projects to completion.
Independence
Ability to work independently and in a team environment.
Adaptability
Able to thrive in a fast-paced environment.
Attention to Detail
Strong attention to detail.
Continuous Learning
Driven to learn and stay current professionally.
Mentorship
Ability to mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of the team.
💰 Compensation & Benefits
Salary
Competitive salary commensurate with experience.
Benefits
Comprehensive health insurance, retirement plans, paid time off, and wellness programs.
Work Environment
Inclusive culture that values flexibility, collaboration, and personal development.
🏢 Work Location & Mode
City
Kolkata
State
West Bengal
Country
India
Employment Type
Full-Time
Work Mode
Hybrid (Combination of on-site and remote work)
📈 Career Growth Opportunities
At Hyland Software, we are committed to fostering the growth and development of our employees. As a Test Engineer 2, you will have access to a wealth of learning resources, mentorship programs, and opportunities to work on innovative projects. Your contributions will be recognized and rewarded, paving the way for career advancement within the organization.
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